We are committed to growth at all times and are always accepting new applicants.

Apply today by submitting your resume and a personalized cover letter sharing your
passion for functional medicine and why you'd be an excellent fit for Premier Integrative
Health to info@pihkc.com

Position Overview

Premier Integrative Health is a fast-growing, patient-centered functional medicine practice committed to transforming lives through personalized care, innovative programs, and a deeply supportive team culture.

We are not a conventional medical office. We are a mission-driven practice that believes in excellence, ownership, and meaningful patient relationships. Our team values integrity, growth, collaboration, and a heart-centered approach to service.

As we expand our programs and patient reach, we are strengthening our operational foundation and the Front Office Coordinator plays a critical role in that growth.

This position is more than answering phones or managing schedules. It is the anchor of the patient experience. The Front Office Coordinator sets the tone for every visit, ensures seamless daily operations, and supports the clinical team through precision, organization, and reliability.

We are looking for someone who:

• Thrives in a structured, high-accountability environment
  
  

• Takes pride in professionalism and punctuality
  
  

• Brings warmth and steadiness to patient interactions
  
  

• Understands that consistency builds trust
  
  

• Values being part of a growth-oriented team
  
  

This is a full-time, in-office role requiring dependable physical presence and daily coverage during business hours. As our practice grows, so do our standards and we are committed to building a team that embraces excellence, responsibility, and continuous improvement.

Core Responsibilities

Patient Experience & Front Desk Leadership

• Welcome patients warmly and professionally
  
  

• Serve as the first and last point of contact for every visit
  
  

• Maintain consistent physical coverage of the front desk during business hours
  
  

• Answer incoming calls promptly and professionally
  
  

• Schedule appointments accurately and efficiently
  
  

• Maintain detailed and accurate records of patient interactions
  
  

• Administer IM injections and ozone therapy and facilitate PEMF therapy sessions
  
  

This role directly influences the emotional tone and flow of the clinic.

Operational Excellence

• Operates daily within Cerbo (EMR), Google Workspace, Slack, Asana, ETC.
  
  

• Maintain provider schedules with precision
  
  

• Support communication between clinical and administrative teams
  
  

• Document actions, follow-ups, and operational needs
  
  

• Ensure timely task completion
  
  

Accuracy and organization are essential.

Inventory & Vendor Coordination

• Maintain supplement inventory and reorder proactively while staying within budget
  
  

• Coordinate with supplement companies and vendors
  
  

• Receive and distribute deliveries and mail
  
  

• Manage office supplies and stock levels
  
  

• Support packaging and logistics for group programs
  
  

Office Environment & Flow

• Maintain cleanliness and professional presentation of the clinic
  
  

• Support smooth daily patient flow
  
  

• Handle in-office disruptions calmly and effectively
  
  

• Assist in maintaining a welcoming, organized environment
  
  

Program & Event Support

• Assist with logistics for group programs (PMR, PHC)
  
  

• Support scheduling and preparation of materials
  
  

• Help coordinate in-office events as needed
  
  

Performance Expectations

This position requires:

• On-time daily arrival
  
  

• Consistent physical presence during business hours
  
  

• Professional and consistent communication
  
  

• Accurate scheduling and documentation
  
  

• Inventory accuracy and proactive management
  
  

• Same-day task completion whenever possible
  
  

This role requires reliability. Tardiness or inconsistent attendance directly impacts patient experience and team stability.

We are building a structure for growth and this role is foundational to that structure.

Required Skills & Attributes

• Strong interpersonal communication skills
  
  

• High attention to detail
  
  

• Organizational strength
  
  

• Ability to multitask without sacrificing accuracy
  
  

• Emotional steadiness under pressure
  
  

• Comfort using multiple software systems
  
  

• Professional appearance and demeanor
  
  

• Strong personal accountability
  
  

Ideal Candidate

The ideal candidate:

• Values punctuality and reliability
  
  

• Is structured and process-oriented
  
  

• Maintains composure in busy environments
  
  

• Enjoys supporting both patients and providers
  
  

• Takes ownership of their responsibilities
  
  

• Is self-motivated and requires minimal supervision
  
  

• Understands that excellence is built on consistency
  
  

This role is best suited for someone who takes pride in doing things well, not just quickly.

Why Join PIH?

Premier Integrative Health is a growth-oriented practice committed to long-term patient transformation. We believe in continuous improvement, clear expectations, and building a team that supports one another at a high level.

If you are dependable, detail-driven, heart-centered, and excited about contributing to a purpose-driven healthcare environment, we would love to meet you.

To Apply: Please send your cover letter and resume to christy@pihkc.com